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Faasilasilaga o le le faalauaiteleina Faiga

Lou Faʻamatalaga. Au Aia Tatau. O a tatou Tiutetauave.

O lenei Faʻasilasilaga e aoga ia Novema 27th, 2015 ma faʻamatalaina pe faʻafefea ona faʻaaoga faʻamatalaga faʻapitoa e uiga ia te oe ma faʻafefea ona e mauaina lenei faʻamatalaga. Faʻamolemole iloilo totoʻa.

 

Soʻo se fesili e faʻatatau i lenei Faʻaliga e tatau ona tuʻuina atu i Associated Physicians, LLP's Privacy Officer, Terri Carufel-Wert , o ia e mafai ona mauaina i le:

     

Fomaʻi Fesoasoani, LLP

4410 Regent Street

Madison, WI  53705

P; 608-233-9746

F: (608)233-0026

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Patient Rights & Responsibilities

Confidentiality

Au Aia Tatau

 

E iai lau aia i:

 

  • Maua se kopi o lau pepa poʻo faʻamaumauga faʻa-eletise

  • Faʻasaʻo lau pepa poʻo faʻamaumauga eletise

  • Talosaga faʻalilolilo fesoʻotaʻiga

  • Fai mai ia matou e faʻatapulaʻa le faʻamatalaga matou te fefaʻasoaaʻi

  • Maua se lisi o i latou na matou faʻasoaina au faʻamatalaga

  • Maua se kopi o lenei faʻasilasilaga faʻapitoa

  • Filifili se tasi e galue mo oe

  • Faila se faitioga pe a e talitonu ua soli lau aia tatau

 

Au Filifiliga

 

E i ai ni au filifiliga i le auala matou te faʻaaogaina ma faʻasoa ai faʻamatalaga ao matou:

 

  • Taʻu i aiga ma uo e uiga i lou tulaga

  • Saunia se mapusaga

  • Faʻaaofia oe i totonu o le falemaʻi tusi (matou te le tausia pe fesoasoani i se faʻailoga i le falemaʻi i Associated Physicians.)

  • Saunia le soifua maloloina o le mafaufau (matou te le gaosia ni faʻamatalaga o le mafaufau i Associated Physicians.)

  • Maketi a matou tautua ma faʻatau atu au faʻamatalaga (matou te le maketi pe faʻatau atu faʻamatalaga a le tagata lava ia i Associated Physicians.)

  • Siʻi tupe

 

Tatou Faʻaaogaina ma Faʻailoaina

 

E mafai ona matou faʻaogaina ma faʻasoa au faʻamatalaga a o matou:

  • Faia oe

  • Tamoʻe la matou faʻalapotopotoga

  • Pili mo lau tautua

  • Fesoasoani i le soifua maloloina lautele ma mataupu saogalemu

  • Fai suʻesuʻega

  • Usitaʻi i le tulafono

  • Tali atu i okeni ma aano o meaalofa foaʻi

  • Galulue ma se fomaʻi faʻataʻitaʻi poʻo se maliu maliu

  • Faʻailoa totogi a tagata faigaluega, faʻamalosia le tulafono, ma isi talosaga a le malo

  • Tali atu i faamasinoga ma tagi faʻatulafono

 

Au Aia Tatau

 

A e sau i au faʻamatalaga soifua maloloina, e i ai au aia tatau. Lenei vaega faʻamatalaina au aia tatau ma nisi o a matou tiute e fesoasoani ia te oe:

 

Maua sau kopi eletise poʻo se pepa o lau faʻamaumauga falemaʻi

 

  • E mafai ona e fesili e te vaʻai pe maua se kopi faʻaeletise poʻo se pepa o au faʻamaumauga faʻafomaʻi ma isi faʻamatalaga tau soifua maloloina o loʻo ia matou e uiga ia te oe. Fesili mai pe faʻafefea ona fai lenei mea.

  • Matou te tuʻuina atu se kopi poʻo se aotelega o au faʻamatalaga soifua maloloina, masani i totonu o le 30 aso o lau talosaga. E mafai ona matou totogiina se tau talafeagai, faʻavae tau.

 

Fesili mai ia matou e faʻasaʻo lau faʻamaumauga faʻafomaʻi

 

  • E mafai ona e fai mai ia matou e faʻasaʻo faʻamatalaga tau soifua maloloina e uiga ia te oe e te manatu e le saʻo pe le atoa foi. Fesili mai pe faʻafefea ona fai lenei mea.

  • Atonu matou te fai atu "leai" i lau talosaga, ae matou te taʻuina atu ia te oe pe aisea i se tusitusiga i totonu o le 60 aso.

 

Talosaga faʻalilolilo fesoʻotaʻiga

 

  • E mafai ona e fai mai matou e faʻafesoʻotaʻi oe i se auala faʻapitoa (mo se faʻataʻitaʻiga, fale poʻo le ofisa telefoni) pe lafo se meli i se isi tuatusi.

  • Matou te fai atu "ioe" i uma talafeagai talosaga.

 

Fai mai ia matou e faʻatapulaʻa mea matou te faʻaaogaina pe fefaʻasoaaʻi

 

  • E mafai ona e fai mai ia matou e aua le faʻaogaina pe faʻasoa ni faʻamatalaga tau soifua maloloina mo togafitiga, totogiina, poʻo a matou taʻotoga. Matou te le manaʻomia le malie i lau talosaga, ma matou te ono fai atu "leai" pe a fai e aʻafia ai lau tausiga.

  • Afai e te totogia atoa se tautua poʻo le tausiga o le soifua maloloina i fafo o le taga, e mafai ona e fai mai ia matou e aua le faʻasoaina atu na faʻamatalaga mo le mafuaʻaga o le totogiina poʻo a matou gaioiga ma lau soifua maloloina inisiua. O le a matou fai atu "ioe" vagana se tulafono e manaʻomia ai matou e faʻasoa atu na faʻamatalaga.

 

G se lisi o latou na matou faʻasoaina faʻamatalaga

 

  • E mafai ona e fesili mo se lisi (tausitusi) o taimi na matou fefaasoaaʻi ai au faʻamatalaga soifua maloloina mo le ono tausaga ae le i oʻo mai le aso na e fesili ai, o ai na matou faʻasoaina i ai, ma aisea.

  • Matou te aofia faʻamatalaga uma seʻi vagana ai latou e uiga i togafitiga, totogiina, ma togafitiga o le soifua maloloina, ma nisi faʻalauiloaina (e pei o soʻo se mea na e fesiligia ai matou e faia). Matou te tuʻuina atu tasi le tusi faʻamaumauga i le tausaga mo le leai o se totogi ae o le a totogiina se tau talafeagai, faʻavae tau pe a fai e te fesili mo le isi tasi i totonu o le 12 masina.

 

Maua se kopi o lenei faʻasilasilaga faʻapitoa

 

  • E mafai ona e fesili mo se kopi pepa o lenei faʻasilasilaga i soʻo se taimi, tusa lava pe ua e malie e talia le faʻasilasilaga faʻaeletise. Matou te tuʻuina atu ia te oe se kopi kopi vave.

 

Filifili se tasi e galue mo oe
 

  • Afai na e tuʻuina atu i se tasi le malosi faʻafomaʻi o le loia pe afai o se tasi o lau tulafono faʻatulafono, o lena tagata e mafai ona faʻatinoina au aia ma faia filifiliga e uiga i lou soifua maloloina faʻamatalaga.

  • Matou te mautinoa o loʻo iai i le tagata lenei pule ma e mafai ona galue mo oe ae matou te leʻi faia se gaioiga.

 

Faila se faitioga pe a e lagona ua solia au aia tatau

 

  • E mafai ona e faitio pe a e manatu ua matou solia au aia tatau i le faʻafesoʻotaʻiina o le ofisa le faalauaiteleina ua faʻailoa mai i le itulau 1.

  • Oe mafai ona faila se faitioga ma le US Department of Health and Human Services Office mo Aia Tatau a Tagata i le lafoina o se tusi i le 200 Independence Avenue, SW, Washington, DC 20201, valaʻau 1-877-696-6775, pe asiasi i le www.hhs.gov / ocr / privacy / hipaa / faitioga /.

  • Matou te le tauimasui faasaga ia te oe mo le failaina o se faitioga.

 

Au Filifiliga

 

Mo nisi faʻamatalaga tau soifua maloloina, oe mafai ona taʻu mai ia matou filifiliga e uiga i mea matou te faʻasoaina. Afai e i ai sau manino fiafia mo auala matou te faʻasoa ai au faʻamatalaga i tulaga o loʻo faʻamatalaina i lalo, talanoa mai ia matou. Taʻu mai ia matou mea e te manaʻo matou te faia, ma o le a matou mulimuli i au faʻatonuga.

I nei tulaga, oe i ai uma le aia tatau ma filifiliga e taʻu mai ia i matou e:

 

  • Faʻasoa faʻamatalaga ma lou aiga, uo vavalalata, poʻo isi e aofia i lau vaʻaiga

  • Faʻasoa faʻamatalaga i se faʻalavelave faʻafuaseʻi

  • Faʻaaofia au faʻamatalaga i totonu o se tusi faʻatonutonu a le falemaʻi

 

A faʻapea e le mafai ona taʻu mai ia matou le mea e te manaʻo ai, mo se faʻataʻitaʻiga, afai e te le o iloa, matou te ono o atu e faʻasoa atu au faʻamatalaga pe a matou talitonu e te fiafia i ai. E mafai foʻi ona matou faʻasoa atu au faʻamatalaga pe a manaʻomia e faʻaititia ai se faʻafitauli ogaoga ma lata mai ile soifua maloloina poʻo le saogalemu.

I nei tulaga matou te le faʻasoaina lau faʻamatalaga seʻi vagana ua e tuʻuina mai ia matou tusi faʻataga:

 

  • Faʻatauga maketiina

  • Faʻatau atu o au faʻamatalaga

  • Tele faʻasoaina o faʻamatalaga psychotherapy

 

I le tulaga o sailiga tupe:

 

  • E mafai ona matou faʻafesoʻotaʻia oe mo taumafaiga faʻaputugatupe, ae mafai ona e taʻu mai ia matou e aua le toe faʻafesoʻotaʻi oe.

 

Tatou Faʻaaogaina ma Faʻailoaina

 

Faʻafefea masani ona matou faʻaaogaina pe faʻasoa au faʻamatalaga tau soifua maloloina?

 

Faia oe

 

  • E mafai ona matou faʻaogaina au faʻamatalaga tau soifua maloloina ma faʻasoa atu i isi polofesa o loʻo togafitia oe. Mo se faʻataʻitaʻiga, ua fesili se fomaʻi o loʻo togafitia oe mo se manuʻa i seisi fomaʻi e uiga i lou tulaga soifua maloloina.

 

Tamoʻe la matou faʻalapotopotoga

 

  • E mafai ona matou faʻaogaina ma faʻasoa au faʻamatalaga tau soifua maloloina e faʻatautaia ai a matou faʻataʻitaʻiga, faʻaleleia atili lau tausiga, ma faʻafesoʻotaʻi oe pe a tatau ai. Mo se faʻataʻitaʻiga, matou te faʻaaogaina le soifua maloloina faʻamatalaga e uiga ia te oe e faʻatonutonu au togafitiga ma tautua.

 

Pili mo lau tautua

 

  • E mafai ona matou faʻaogaina ma faʻasoa au faʻamatalaga tau soifua maloloina ile pili ma maua ai totogi mai peleni mo le soifua maloloina poʻo isi faʻalapotopotoga. Mo se faʻataʻitaʻiga, matou te tuʻuina atu faʻamatalaga e uiga ia te oe i lau inisiua inisiua soifua maloloina o lea o le a totogi ai mo lau auaunaga.

 

Faʻafefea isi mea e mafai ona matou faʻaogaina pe faʻasoa ai ou faʻamatalaga soifua maloloina?

 

Ua faʻatagaina matou pe manaʻomia ona tufatufaina atu au faʻamatalaga i isi auala - masani i auala e saofagā ai i le lelei lautele, pei o le soifua maloloina lautele ma suʻesuʻega. E tatau ona tatou ausia le tele o tuutuuga i le tulafono ae tatou te leʻi faʻasoaina atu lau faʻamatalaga mo nei mafuaʻaga. Mo nisi faʻamatalaga vaʻai:  www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html .

 

Fesoasoani i le soifua maloloina lautele ma mataupu saogalemu

 

E mafai ona matou faʻasoa atu faʻamatalaga tau soifua maloloina e uiga ia te oe mo ni tulaga e pei o:

 

  • Puipuia faʻamaʻi

  • Fesoasoani i oloa manatuaina

  • Lipoti leaga o tali i vailaʻau

  • Lipotia masalomia sauaga, tuulafoaʻi, po o sauaga i totonu o aiga

  • Puipuia pe faʻaititia se faʻafefe tele i soʻo se soifua maloloina poʻo le saogalemu

 

Fai suʻesuʻega

 

E mafai ona matou faʻaaogaina pe faʻasoa au faʻamatalaga mo le soifua maloloina suʻesuʻega.

 

Usitaʻi i le tulafono

 

Matou te fefaʻasoaʻi faʻamatalaga e uiga ia te oe pe afai o le setete poʻo le feterale tulafono e manaʻomia ai, e aofia ai ma le Matagaluega o le Soifua Maloloina ma Tagata Auaunaga pe a fai e fia vaʻaia o loʻo matou mulimulitaʻi i le feterale tulafono faʻapitoa.

 

Tali atu i okeni ma aano o meaalofa foaʻi

 

E mafai ona matou faʻasoa atu faʻamatalaga tau le soifua maloloina e uiga ia te oe ile faʻatauina o okeni.

 

Galulue ma se fomaʻi faʻataʻitaʻi poʻo se maliu maliu

 

E mafai ona matou faʻasoaina atu faʻamatalaga tau soifua maloloina i se e suesueina mafuaaga lilo o maliu, fomaʻi, pe faatonu o maliu pe a maliu se tagata.

 

Faʻailoa totogi a tagata faigaluega, faʻamalosia le tulafono, ma isi talosaga a le malo

 

E mafai ona matou faʻaogaina pe faʻasoa faʻamatalaga tau soifua maloloina e uiga ia oe:

 

  • Mo totogi a tagata faigaluega

  • Mo mafuaʻaga faʻamalosia tulafono pe ma se tagata faʻamalosia tulafono

  • Ma faʻalapotopotoga e vaʻai soifua maloloina mo gaioiga ua faʻatagaina e le tulafono

  • Mo faʻapitoa a le malo e pei o militeli, puipuiga o le atunuʻu, ma tautua puipuiga a le peresetene

 

Tali atu i faamasinoga ma tagi faʻatulafono

 

E mafai ona matou faʻasoa atu faʻamatalaga tau le soifua maloloina e uiga ia te oe ile tali atu ile faʻamasinoga poʻo le pulega, poʻo le tali atu i se tusi pasi.

 

O a tatou Tiutetauave

 

  • Matou te manaʻomia e le tulafono e tausia le le faalauaiteleina ma le saogalemu o lau puipuia faʻamatalaga soifua maloloina.

  • Matou te faʻailoa atu ia te oe i se taimi vave pe a tupu se soliga ono ono afaina ai le le faalauaiteleina poʻo le saogalemu o au faʻamatalaga.

  • E tatau ona matou mulimulitaʻi i tiute ma faʻataʻitaʻiga faʻamatalaina i lenei faʻaaliga ma avatu ia oe se kopi.

  • Matou te le faʻaaogaina pe faʻasoa au faʻamatalaga e ese mai nai lo le faʻamatalaina iinei seʻi vagana ua e taʻu mai ia matou e mafai ona matou tusia. Afai e te taʻuina mai matou te mafaia, oe ono suia lou mafaufau i soʻo se taimi. Faʻailoa mai ia matou i tusitusiga pe a suia lou mafaufau.

​

Suiga i Tuutuuga o lenei Faʻasilasilaga

 

E mafai ona matou suia tuʻutuʻuga o lenei faʻasilasilaga, ma o suiga o le a faʻaogaina i uma matou faʻamatalaga e uiga ia te oe.  O le faʻaaliga fou o le a avanoa pe a talosagaina, i la matou ofisa, ma luga o la matou 'upega tafaʻilagi.

 

Mo nisi faʻamatalaga vaʻai:  www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html .


  Aso aoga: O lenei Faasilasilaga o le le faalauaiteleina Faʻataʻitaʻiga e amata aoga ia Setema 23, 2013.

Patient Rights

  • The patient has the right to receive information from health providers and to discuss the benefits, risks, and costs of appropriate treatment alternatives. Patients should receive guidance from their health providers as to the optimal course of action. Patients are also entitled to obtain copies or summaries of their medical records, to have their questions answered, to be advised of potential conflicts of interest that their health providers might have, and to receive independent professional opinions.

  • The patient has the right to make decisions regarding the health care that is recommended by his or her health provider. Accordingly, patients may accept or refuse any recommended medical treatment.

  • The patient has the right to courtesy, respect, dignity, responsiveness, and timely attention to his or her needs, regardless of race, religion, ethnic or national origin, gender, age, sexual orientation, or disability.

  • The patient has the right to confidentiality. The health provider should not reveal confidential communications or information without the consent of the patient, unless provided for by law or by the need to protect the welfare of the individual or the public interest.

  • The patient has the right to continuity of health care. The health provider has an obligation to cooperate in the coordination of medically indicated care with other health providers treating the patient. The health provider may discontinue care provided they give the patient reasonable assistance and direction, and sufficient opportunity to make alternative arrangements.

Patient Responsibilities

  • Complete and respectful communication is essential to a successful health provider-patient relationship. To the extent possible, patients have a responsibility to be truthful and respectful when expressing their concerns to the healthcare team. Patients have a responsibility to provide a complete medical history, to the extent possible, including information about past illnesses, medications, hospitalizations, family history of illness and other matters relating to present health. 

  • Patients have a responsibility to request information or clarification about their health status or treatment when they do not fully understand what has been described.

  • Once patients and health providers agree upon the goals of therapy, patients have a responsibility to cooperate with the treatment plan. Compliance with health provider instructions is often essential to public and individual safety. Patients also have a responsibility to disclose whether previously agreed-upon treatments are being followed and to indicate when they would like to reconsider the treatment plan.

  • Patients should also have an active interest in the effects of their conduct on others and refrain from behavior that unreasonably places the health of others at risk. Patients should also be considerate of the healthcare team and other patients by arriving at their previously appointed time.

Issues of Care

Associated Physicians, LLP is committed to your participation in care decisions. As a client, you have the right to ask questions and receive answers regarding the course of clinical care recommended by any of our health providers, including discontinuing care. 

We urge you to follow the healthcare directions given to you by our providers. However, if you have any doubts or concerns, or if you question the care prescribed by our providers, please ask.

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