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Isaziso Semikhuba Yobumfihlo

Imininingwane yakho. Amalungelo Akho. Imisebenzi yethu.

Lesi Saziso siqala ukusebenza ngomhlaka 27 Novemba, 2015 futhi sichaza ukuthi imininingwane yezokwelapha emayelana nawe ingasetshenziswa futhi idalulwe kanjani nokuthi ungaluthola kanjani lolu lwazi. Sicela uyibuyekeze ngokucophelela.

 

Noma imiphi imibuzo emayelana nalesi Saziso kufanele iqondiswe kodokotela abahlanganisiwe, Isikhulu Sobumfihlo se-LLP, uTerri Carufel-Wert , ongatholwa ku:

     

Odokotela abahlanganisiwe, i-LLP

4410 Regent Street

Madison, WI  53705

P; 608-233-9746

F: (608)233-0026

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Patient Rights & Responsibilities

Confidentiality

Amalungelo Akho

 

Unelungelo loku:

 

  • Thola ikhophi lephepha lakho noma irekhodi lezokwelapha elisebenza ngogesi

  • Lungisa iphepha lakho noma irekhodi lezokwelapha ngogesi

  • Cela ukuxhumana okuyimfihlo

  • Sibuze ukuthi sikhawule imininingwane esabelana ngayo

  • Thola uhlu lwalabo esabelana nabo imininingwane yakho

  • Thola ikhophi yalesi saziso sobumfihlo

  • Khetha umuntu ozokumela

  • Faka isikhalazo uma ukholelwa ukuthi amalungelo akho obumfihlo aphuliwe

 

Izinketho zakho

 

Unokukhetha okuthile ngendlela esisebenzisa futhi sabelane ngayo ngolwazi njengoba senza:

 

  • Tshela umndeni nabangane ngesimo sakho

  • Nikeza usizo ngezikhathi zenhlekelele

  • Faka nawe enkombeni yesibhedlela (asigcini noma sifake isandla enkombeni yesibhedlela kwa-Associated Physicians.)

  • Nikeza ukunakekelwa kwezempilo yengqondo (asiwenzi amanothi e-psychotherapy kuma-Associated Physicians.)

  • Maketha izinsizakalo zethu futhi sithengise imininingwane yakho (asikaze sithengise noma sithengise imininingwane yomuntu kuma-Associated Physicians.)

  • Nyusa imali

 

Ukusetshenziswa Kwethu Nokudalula

 

Singasebenzisa futhi sabelane ngolwazi lwakho njengoba senza:

  • Phatha wena

  • Qhuba inhlangano yethu

  • Khokhela izinsizakalo zakho

  • Siza ngezinkinga zomphakathi nezempilo

  • Yenza ucwaningo

  • Thobela umthetho

  • Phendula kuzicelo zomnikelo womzimba nezicubu

  • Sebenza nomhloli wezokwelapha noma umqondisi womngcwabo

  • Bhekela ukunxeshezelwa kwabasebenzi, ukuphoqelelwa komthetho, nezinye izicelo zikahulumeni

  • Phendula amacala nezenzo zomthetho

 

Amalungelo Akho

 

Uma kukhulunywa ngemininingwane yakho yezempilo, unamalungelo athile. Lesi sigaba sichaza amalungelo akho kanye neminye yemithwalo yethu yemfanelo ukukusiza:

 

Thola ikhophi elektroniki noma lephepha lerekhodi lakho lezokwelapha

 

  • Ungacela ukubona noma ukuthola ikhophi ye-elekthronikhi noma yephepha yerekhodi lakho lezokwelapha neminye imininingwane yezempilo esinayo ngawe. Sibuze ukuthi sikwenza kanjani lokhu.

  • Sizokunikeza ikhophi noma isifinyezo semininingwane yakho yezempilo, imvamisa kungakapheli izinsuku ezingama-30 zesicelo sakho. Singakhokhisa imali enengqondo, ebiza izindleko.

 

Cela ukuthi silungise irekhodi lakho lezokwelapha

 

  • Ungasicela ukuthi silungise imininingwane yezempilo ngawe ocabanga ukuthi ayilungile noma ayiphelele. Sibuze ukuthi sikwenza kanjani lokhu.

  • Singathi "cha" esicelweni sakho, kodwa sizokutshela ukuthi kungani ngokubhala zingakapheli izinsuku ezingama-60.

 

Cela ukuxhumana okuyimfihlo

 

  • Ungasicela ukuthi sixhumane nawe ngendlela ethile (ngokwesibonelo, ifoni yasekhaya noma yasehhovisi) noma ukuthumela iposi ekhelini elihlukile.

  • Sizothi "yebo" kuzo zonke izicelo ezizwakalayo.

 

Sibuze ukuthi sikhawulele lokho esikusebenzisayo noma esabelana ngakho

 

  • Ungasicela ukuthi singasebenzisi noma sabelane ngemininingwane ethile yezempilo ekwelashweni, ekukhokhweni, noma ekusebenzeni kwethu. Akudingeki ukuthi sivume isicelo sakho, futhi singathi "cha" uma kungathinta ukunakekelwa kwakho.

  • Uma ukhokhela insizakalo noma into yokunakekelwa kwezempilo ngaphandle kwesikhwama ngokugcwele, ungasicela ukuthi singabelani ngalolo lwazi ngenhloso yokukhokha noma imisebenzi yethu nomshuwalense wakho wezempilo. Sizothi "yebo" ngaphandle kokuthi umthetho udinga ukuthi sabelane ngalolo lwazi.

 

G nohlu lwalabo esabelana nabo imininingwane

 

  • Ungacela uhlu (ukubalwa kwezimali) kwezikhathi esabelane ngazo ngemininingwane yakho yezempilo iminyaka eyisithupha ngaphambi kosuku obuzile ngalo, ukuthi sabelana nobani, nokuthi kungani.

  • Sizofaka konke ukudalulwa ngaphandle kwalokhu okumayelana nokwelashwa, ukukhokha, nokunakekelwa kwempilo, nokunye ukudalulwa (njenganoma yini osicele ukuthi siyenze). Sizonikeza ukubalwa kwemali okukodwa ngonyaka mahhala kepha sizokhokhisa imali ekhokhisayo, ebiza izindleko uma ucela enye ezinyangeni eziyi-12.

 

Thola ikhophi yalesi saziso sobumfihlo

 

  • Ungacela ikhophi yephepha yalesi saziso nganoma yisiphi isikhathi, noma ngabe uvumile ukuthola lesi saziso ngekhompyutha. Sizokunikeza ikhophi lephepha ngokushesha.

 

Khetha umuntu ozokumela
 

  • Uma unikeze umuntu amandla ezokwelapha ommeli noma uma othile engumnakekeli wakho osemthethweni, lowo muntu angasebenzisa amalungelo akho futhi enze izinqumo mayelana nemininingwane yakho yezempilo.

  • Sizoqinisekisa ukuthi umuntu unalo leli gunya futhi angakusebenzela ngaphambi kokuba sithathe isinyathelo.

 

Faka isikhalazo uma uzwa sengathi amalungelo akho aphuliwe

 

  • Ungakhalaza uma uzwa sengathi kwephule amalungelo akho ngokuxhumana noMphathi Wobumfihlo okhonjwe ekhasini 1.

  • Ungafaka isikhalazo kwi-US Department of Health and Human Services Office for Civil Rights ngokuthumela incwadi ku-200 Independence Avenue, SW, Washington, DC 20201, ushayela ku-1-877-696-6775, noma uvakashele ku-www.hhs.gov / ocr / ubumfihlo / hipaa / izikhalazo /.

  • Ngeke siziphindisele kuwe ngokufaka isikhalazo.

 

Izinketho zakho

 

Ngemininingwane ethile yezempilo, ungasitshela izinketho zakho mayelana nalokho esikwabelana ngakho. Uma unokukhetha okucacile kokuthi sabelana kanjani ngolwazi lwakho ezimweni ezichazwe ngezansi, khuluma nathi. Sitshele ukuthi ufuna senzeni, futhi sizolandela imiyalo yakho.

Kulezi zimo, unelungelo kanye nokukhetha ukusitshela ukuthi:

 

  • Yabelana ngolwazi nomndeni wakho, abangane abaseduze, noma abanye ababambe iqhaza ekunakekeleni kwakho

  • Yabelana ngemininingwane esimweni sokusiza ngesikhathi senhlekelele

  • Faka imininingwane yakho enkombeni yesibhedlela

 

Uma ungakwazi ukusitshela okuthandayo, isibonelo, uma uqulekile, singaqhubeka sabelane ngemininingwane yakho uma sikholwa ukuthi izokuzuzisa kakhulu. Singase futhi sabelane ngolwazi lwakho lapho kudingeka ukuze sinciphise usongo olubucayi noluseduze kwezempilo noma kwezokuphepha.

Kulezi zimo asikaze sabelane ngolwazi lwakho ngaphandle kokuthi usinike imvume ebhaliwe:

 

  • Izinhloso zokumaketha

  • Ukuthengiswa kwemininingwane yakho

  • Ukwabelana okuningi kwamanothi we-psychotherapy

 

Endabeni yokuthola imali:

 

  • Singaxhumana nawe ngemizamo yokuqongelela imali, kepha ungasitshela ukuthi singaphinde sixhumane nawe.

 

Ukusetshenziswa Kwethu Nokudalula

 

Silusebenzisa kanjani noma sabelana kanjani ngolwazi lwakho lwezempilo?

 

Phatha wena

 

  • Singasebenzisa imininingwane yakho yezempilo futhi sabelane ngayo nabanye ochwepheshe abakwelaphayo. Isibonelo, udokotela okwelapha ukulimala ubuza omunye udokotela ngesimo sempilo yakho yonke.

 

Qhuba inhlangano yethu

 

  • Singasebenzisa futhi sabelane ngemininingwane yakho yezempilo ukwenza umkhuba wethu, sithuthukise ukunakekelwa kwakho, futhi sixhumane nawe lapho kudingeka. Isibonelo, sisebenzisa imininingwane yezempilo mayelana nawe ukuphatha ukwelashwa kwakho nezinsizakalo.

 

Khokhela izinsizakalo zakho

 

  • Singasebenzisa futhi sabelane ngolwazi lwakho lwezempilo ukukhokhisa futhi sithole inkokhelo ezinhlelweni zezempilo noma kwezinye izinhlangano. Isibonelo, sinikeza imininingwane ngawe kuhlelo lwakho lomshuwalense wezempilo ukuze luzokhokhela izinsizakalo zakho.

 

Iyiphi enye indlela esingasebenzisa ngayo noma sabelane ngolwazi lwakho lwezempilo?

 

Sivunyelwe noma sidingeka ukuthi sabelane ngolwazi lwakho nangezinye izindlela - imvamisa ngezindlela ezinikela ekuzuzeni umphakathi, njengezempilo yomphakathi kanye nocwaningo. Kufanele sihlangabezane nemibandela eminingi emthethweni ngaphambi kokuthi sabelane ngolwazi lwakho ngalezi zinhloso. Ngeminye imininingwane bheka:  www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html .

 

Siza ngezinkinga zomphakathi nezempilo

 

Singabelana ngemininingwane yezempilo mayelana nawe ezimeni ezithile ezifana nalezi:

 

  • Ukuvimbela izifo

  • Ukusiza ngomkhiqizo uyakhumbula

  • Ukubika ukusabela okungekuhle emithini

  • Ukubika ukuhlukunyezwa okusolwayo, ukunganakwa, noma udlame lwasekhaya

  • Ukuvimbela noma ukunciphisa usongo olukhulu empilweni yanoma ngubani noma ukuphepha kwakhe

 

Yenza ucwaningo

 

Singasebenzisa noma sabelane ngolwazi lwakho ocwaningweni lwezempilo.

 

Thobela umthetho

 

Sizokwabelana ngolwazi olumayelana nawe uma imithetho yombuso noma kahulumeni iyidinga, kufaka phakathi noMnyango Wezempilo kanye Nezinsizakalo Zabantu uma ifuna ukubona ukuthi sithobela umthetho wobumfihlo wobumbano.

 

Phendula kuzicelo zomnikelo womzimba nezicubu

 

Singabelana ngolwazi lwezempilo mayelana nawe nezinhlangano zokuthengwa kwempahla.

 

Sebenza nomhloli wezokwelapha noma umqondisi womngcwabo

 

Singabelana ngemininingwane yezempilo ne-coroner, umhloli wezokwelapha, noma umphathi wezomngcwabo lapho kufa umuntu.

 

Bhekela ukunxeshezelwa kwabasebenzi, ukuphoqelelwa komthetho, nezinye izicelo zikahulumeni

 

Singasebenzisa noma sabelane ngolwazi lwezempilo mayelana nawe:

 

  • Okwezicelo zesinxephezelo sabasebenzi

  • Ngezinhloso zokuqinisa umthetho noma nesiphathimandla sokuqinisekisa ukuthotshelwa komthetho

  • Ngama-ejensi wokubheka ezempilo ngemisebenzi egunyazwe ngumthetho

  • Ngemisebenzi ekhethekile kahulumeni efana neyamasosha, ezokuphepha kuzwelonke, kanye nezinsizakalo zokuvikela umongameli

 

Phendula amacala nezenzo zomthetho

 

Singabelana ngolwazi lwezempilo olumayelana nawe ngokuphendula inkantolo noma umyalo wokuphatha, noma ngokuphendula okubizwayo.

 

Imisebenzi yethu

 

  • Sidingeka ngokomthetho ukugcina imfihlo nokuphepha kwemininingwane yakho yezempilo evikelwe.

  • Sizokwazisa ngokushesha uma ngabe kwenzeka ukwephulwa okungenzeka ukuthi kuphazamise ubumfihlo nokuphepha kwemininingwane yakho.

  • Kufanele silandele imisebenzi nezindlela zobumfihlo ezichazwe kulesi saziso futhi sikunikeze ikhophi yaso.

  • Ngeke sisebenzise noma sabelane ngemininingwane yakho ngaphandle kwalapho kuchazwe lapha ngaphandle kokuthi usitshele ukuthi singakwenza ngokubhala. Uma usitshela ukuthi singakwazi, ungashintsha umqondo wakho nganoma yisiphi isikhathi. Sazise ngokubhala uma ushintsha umqondo wakho.

​

Izinguquko kumigomo yalesi saziso

 

Singashintsha imigomo yalesi saziso, futhi izinguquko zizosebenza kulo lonke ulwazi esinalo ngawe.  Isaziso esisha sizotholakala uma sicelwa, ehhovisi lethu, nakuwebhusayithi yethu.

 

Ngeminye imininingwane bheka:  www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html .


  Usuku Olusebenza Ngalo: Lesi Saziso Sokuzijwayeza Ubumfihlo siqala ukusebenza ngoSepthemba 23, 2013.

Patient Rights

  • The patient has the right to receive information from health providers and to discuss the benefits, risks, and costs of appropriate treatment alternatives. Patients should receive guidance from their health providers as to the optimal course of action. Patients are also entitled to obtain copies or summaries of their medical records, to have their questions answered, to be advised of potential conflicts of interest that their health providers might have, and to receive independent professional opinions.

  • The patient has the right to make decisions regarding the health care that is recommended by his or her health provider. Accordingly, patients may accept or refuse any recommended medical treatment.

  • The patient has the right to courtesy, respect, dignity, responsiveness, and timely attention to his or her needs, regardless of race, religion, ethnic or national origin, gender, age, sexual orientation, or disability.

  • The patient has the right to confidentiality. The health provider should not reveal confidential communications or information without the consent of the patient, unless provided for by law or by the need to protect the welfare of the individual or the public interest.

  • The patient has the right to continuity of health care. The health provider has an obligation to cooperate in the coordination of medically indicated care with other health providers treating the patient. The health provider may discontinue care provided they give the patient reasonable assistance and direction, and sufficient opportunity to make alternative arrangements.

Patient Responsibilities

  • Complete and respectful communication is essential to a successful health provider-patient relationship. To the extent possible, patients have a responsibility to be truthful and respectful when expressing their concerns to the healthcare team. Patients have a responsibility to provide a complete medical history, to the extent possible, including information about past illnesses, medications, hospitalizations, family history of illness and other matters relating to present health. 

  • Patients have a responsibility to request information or clarification about their health status or treatment when they do not fully understand what has been described.

  • Once patients and health providers agree upon the goals of therapy, patients have a responsibility to cooperate with the treatment plan. Compliance with health provider instructions is often essential to public and individual safety. Patients also have a responsibility to disclose whether previously agreed-upon treatments are being followed and to indicate when they would like to reconsider the treatment plan.

  • Patients should also have an active interest in the effects of their conduct on others and refrain from behavior that unreasonably places the health of others at risk. Patients should also be considerate of the healthcare team and other patients by arriving at their previously appointed time.

Issues of Care

Associated Physicians, LLP is committed to your participation in care decisions. As a client, you have the right to ask questions and receive answers regarding the course of clinical care recommended by any of our health providers, including discontinuing care. 

We urge you to follow the healthcare directions given to you by our providers. However, if you have any doubts or concerns, or if you question the care prescribed by our providers, please ask.

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